0

+1(866) 307-0700
monday - friday 8:30am - 5:30pm
lunes - viernes 8:30am - 5:30pm

Customer Service

  • Shipping & Delivery

    Domestic orders are shipped ground through the UPS Service as a preference. Orders received on Holidays will be processed on the following business day per instruction.
    (USPS Next Day, 2, 3, ground)

    Cleaners Chemical is not responsible for late shipments due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.

  • Privacy & Security

    Cleaners Chemical takes the privacy of our customers very seriously and will only collect information in order to process customer order,
    provide information via our E-mail .  We are committed to provide you with a safe and secure online shopping site and guarantee the necessary measures for keeping your data secure.

    We do not sell or share mailing list or any customer information with any other companies

    The shopping cart part of the site is secure, your order details are encrypted before is send to us

  • Returns & Replacements

    If you've received a product that is defective or damaged contact us within (2) days from receipt. You will be contacted and a Service Representative will provide the instructions for the return of the product to the Company's Distribution Center, its diposal, replacement or credit, whichever is applicable,
    at the sole discretion of Cleaners Chemical.

    Please contact Customer Service, hp@cleanerschemicalcorp.com 

  • Ordering

    Our business hours are Monday through Friday from 8:30 am to 5:00 pm EST, or at the website, 24/7. All orders are processed the same weekday and shipped expeditiously.

     

  • Payment, Pricing & Promotions

    We accept Paypal, Visa/Mastercard major credit/debit cards. If Your Credit Card payment Is not Authorized, your order will be held and you will receive an E-Mail from Cleaners Chemical to inform about the problem. If you don't contact us in 72 hours, we will cancel your order.

    All prices are in US Dollars.

    International Buyers Note: Import duties, taxes, and charges are not included in the item price or
    shipping cost.

  • Viewing Orders

    To view your orders at Cleaners Chemical you must Log In to your account

  • Updating Account Information

    If you have an account with Cleaners Chemical, you are entirely responsible. If you do not maintain the
    confidentiality of your password and account.
    Furthermore you are entirely responsible for any and all activities which occur under your account .
    You can change your password and address at anytime.